Holds can be for 30 or 60 days
- You have the option to put your plan on hold for any reason.
- Hold requests must be submitted no less than seven (7) business days before your scheduled hold start date. Hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All payments are non-refundable.
- Upon expiration of the hold period that you select below, your account will automatically reactivate and regular payments will resume. If you wish to extend for longer you will need to submit another form before the current one expires, with the same conditions as above.
- If you choose to cancel outright during the hold period, the standard written cancellation notice requirement stated in our terms and conditions is applicable. If you choose to reactivate after it is cancelled, rates in effect at the time of reactivation will be applicable (rates are subject to change)